I wrote a post regarding a major Salesforce service disruption happened on May 17, 2019. 2 years later on May 11, 2021, we are having another tremendous service outage. There is no ETA and whatsoever at this point, even the status checking site status.salesforce.com itself is down too. How ironic!
Read my previous post 👉: issacc.com/salesforce-avalanche/
It has already been 1 hour (current date/time: 2021-05-21 06:05PM EST) and there is no official response regarding to this service disruption yet. Right now, there are tons of users have been reporting this issue on downdetector.com:
As an admin/developer, there is nothing much I can do at the moment other than replying and telling the users that Salesforce f**ked up big this time.
I will update this post once the service is back online. Meantime, I am just browsing Twitter and hoping that the service can be recovered soon.
So salesforce is down worldwide for the last 40+ minutes.
— Doug @ 🏡 (@DougAtLast) May 11, 2021
Is this tech's version of the Suez Canal? pic.twitter.com/yPPj1WXN5k
Updates 5/11/2021 6:44PM EST:
It seems like other major companies are having issues as well.
Updates 5/11/2021 6:59PM EST:
CTO & co-founder @salesforce Parker Harris responded that this might be a DNS issue causing service disruption.
@salesforce is experiencing a major disruption due to what we believe is a DNS issue causing our service to be inaccessible. We recognize the significant impact on our customers and are actively working on resolution.
— Parker Harris (@parkerharris) May 11, 2021
Updates 5/11/2021 8:23PM EST:
Service is back to normal now. It took roughly 3 hours and more to finally identify the issue and fix it. This incident is confirmed by the Salesforce team to be the result of an internal DNS change that causes such avalanche.
Anyway, I am glad things are back to normal now!
Post was published on , last updated on .
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